Warranty Terms & Conditions:
Under no circumstances are the terms mentioned above negotiable and no employee of the company and its authorized service provider has the authority to supersede them.
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- The warranty covers 3 years from the date of purchase or date of Invoice.
- The replacement/consumable parts will not be covered by the standard warranty.
- The warranty does not cover defects resulting from accidents, damage from fire, or defects caused by the act of God.
- If the equipment is opened/repaired by some other person/technician, other than the company representative the warranty does not cover / the warranty is void.
- The equipment’s body is not covered under warranty and hence, it must be handled with care to guard against breakage.
- The unit shall be installed, used, and maintained under the instruction manual & used under specified water condition limits.
- Any failures resulting from a lack of proper maintenance shall not be covered by warranty and the company or its authorized service representatives will not be liable for the same.
- The liabilities of the company or its authorized service provider under no circumstance exceed the value of the products.
- The customer shall have no claim under this warranty in respect of death /injury to any person or loss/damage to any property caused as a result of equipment failure breakdown or accident on the utilization of good, not under the inflection in this user’s manual or any of the circumstance beyond the control of the company.
- Liability under the terms of the warranty is limited to the value of the repairs /replacement of the parts found to be defective within the warranty period. All parts which are replaced shall have become the property of the company.
- Any kind of noun misconduct, mischief, misdemeanor, shenanigans (informal), acting up (informal), or bad behavior with a company employee, or service technician is considered as void of warranty.
- The Life of Consumable parts depends upon the quantity of usage & the Quality of the input water, so any extra part/ parts can be used at the customer’s request, which will be charged extra at the prevailing rate.
- Every visit by our Authorized Service Technician will be made within a reasonable time from receipt of a complaint about a breakdown of the equipment and will be made only during working Hours of the Service Department no visit will be made on Sundays/ Holidays.
- This warranty is not renewable, or transferable in the event of resale/ gift to any other person.
- Renewal of any service contract after its expiry will be at the sole discretion of ‘’company or authorized representatives and depend upon the model/age of the product.
- Up-gradation: in case the product needs up-gradation due to reasons not under the control of ‘Company’’ the Customer has to accept up-gradation at the prevailing rate.
- In case the customer does not wish to enter an annual service contract, he may still call the customer helpline number and get his product serviced and repaired by paying the labor charges & charges of the parts to change/repair.
- Inspection & test report of the company/service representative will be treated as final & bringing under the warranty for determining defect, repairing/alteration, required or carried out, or certifying working of the goods thereafter.
- The warranty excludes all products/parts or damage to any part of this equipment. which in the opinion of the company or its authorized service provider have been subjected to misuse, misapplication, negligence, alteration, accident, or operation, contrary to our instruction, incompatibility with accessories not installed by a company. or its authorized service provider or that have been repaired with parts other than those manufactured by or obtained from the company or its authorized service provider.
- The company reserves the right to alter or improve design and specification at any time. without any contingent obligations to prospective buyers or owners of the products previously sold.
- Under no circumstances are the terms mentioned above negotiable and no employee of the company and its authorized service provider has the authority to supersede them.
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