At Fujiiryoki India, we recognize that upgrading to a premium Japanese medical-grade device is an important investment in your family’s health and well-being. We believe that your peace of mind throughout this journey should be just as premium as our Japanese medical-grade technology.

To ensure complete financial security, every upfront order is unconditionally secured by the Fujiiryoki Total Purchase Protection™ framework detailed below.

1. Fujiiryoki Total Purchase Protection™

100% Secure. 100% Risk-Free. Protected Until Installation.

This framework shifts 100% of the transactional risk away from you, guaranteeing absolute safety from the moment your payment is processed until the Device is successfully running in your home.

🛡️ 1. Guaranteed Delivery or 100% Refund

Your money is not “ours” until the product is yours. If for any unforeseen logistical reason we are unable to deliver your device to your doorstep, we guarantee an immediate, no-questions-asked 100% refund of your payment. No delays, no bureaucratic hurdles.

📦 2. Zero-Damage Transit Guarantee

We handle the logistics, so we hold the liability. If your Fujiiryoki Device arrives with even a scratch from transit, you do not bear the loss. You have the absolute right to choose:

  • A brand-new replacement unit dispatched immediately, OR
  • A complete, hassle-free 100% refund.

🔧 3. End-to-End Coverage (Payment to Installation)

Most warranties start only after delivery. Fujiiryoki Total Purchase Protection™ starts the exact second your payment is processed. You are fully protected through the booking, the transit, the delivery, and the final installation by our certified technicians.

Why do we offer this?
Because a relationship built on Japanese principles of honor and precision begins with absolute transparency. You are buying directly from the brand, and we take complete financial responsibility for your order until your Device is successfully installed and running perfectly in your home. BUY WITH CONFIDENCE.

2. Standard 30-Day Return Policy (Unused Conditions)

Outside of transit damage or delivery issues covered by our Total Purchase Protection™, we offer a standard 30-day return window from the date of delivery under the following strict guidelines:

  • Eligibility: To be eligible for a standard return and a 100% refund, the device must be completely unused, unaltered, and in the exact condition that you received it. It must remain in its original factory packaging with all included accessories, components, and user manuals intact.
  • Ineligibility: Returns, refunds, or exchanges will not be processed if any of the parts or accessories are missing, used, or altered. Furthermore, no return claim will be accepted if any part or device is found tampered with, or if the factory warranty seals/security stickers are broken or voided.
  • Performance Clause: If the device is performing perfectly within all the technical and physical parameters mentioned in the official product catalog and user manual, a return request or claim based on a “change of mind” post-installation will not be accepted.

3. Refund Processing Lifecycle

  • Inspection: Once your return is received at our corporate facility, it will undergo a strict inspection by our technical quality assurance team to verify packaging integrity, components, and serial numbers.
  • Notification: We will send you an email to notify you that we have received your returned item, followed by a formal notification of the approval or rejection of your refund based on the unit’s condition.
  • Disbursement: If approved, your refund will be automatically processed, and a credit will be applied to your original method of payment (Net Banking, Credit/Debit Card, or Corporate Wire Transfer) within 5–7 working days.

4. Shipping & Logistics Policy

  • Domestic Shipments (Within India): The duration for dispatch, transit, and delivery typically takes between 5–10 working days, depending on the destination PIN code and location.
  • International Shipments: The duration for dispatch, transit, and delivery takes between 3–15 working days, depending on regional customs clearance and location protocols.
  • Return Shipping Responsibility: For voluntary, change-of-mind returns of completely unused and boxed units within the 30-day window, the customer will be responsible for paying their own shipping costs to return the item to our corporate office. Shipping costs are non-refundable. (Note: This does not apply to transit damage or defective arrivals, which are fully covered and paid for by Fujiiryoki under Section 1).

5. Support and Escalations

If you have completed your payment and have questions regarding your transaction, logistics tracking, or need to initiate a protected claim under our protection program, please contact our dedicated corporate desk:

  • Corporate Email: support@fujiiryoki.in
  • Corporate Headquarters: Fujiiryoki India, Centralized Distribution Hub at Ahmedabad, Gujarat.