At Fujiiryoki India, we are committed to upholding the highest standards of professionalism, respect, and responsibility. Our Code of Conduct guides the way we interact with customers, partners, and colleagues.
Code of Ethics
Our Code of Ethics reflects the deeper values that guide Fujiiryoki as a brand with over 70 years of Japanese legacy.
Honesty and Transparency.
We are honest in all dealings—whether about product features, service commitments, or pricing. Trust is at the core of our business.
Commitment to Quality.
As a Japanese brand, we maintain the highest global standards in technology, safety, and reliability. Every product and service must deliver lasting value.
Customer-Centric Values.
We believe customer wellness is our true purpose. Every innovation, service, or improvement must serve the health, safety, and satisfaction of our customers.
Ethical Responsibility.
We strictly oppose counterfeit, imitation, or misleading claims in the market. We stand for authenticity and responsible business practices.
Respect for Culture and People.
We honor both Japanese heritage and Indian values, ensuring that our operations respect cultural traditions, diversity, and community well-being.
Code of Conduct
Our Code of Conduct guides the way we interact with customers, partners, and colleagues.
Integrity in Communication.
We provide clear, accurate, and transparent information about our products and services. Misrepresentation or misleading claims are strictly avoided.
Respect for Customers.
Every customer is treated with dignity, courtesy, and patience. We listen with care and aim to resolve concerns fairly and promptly.
Professional Service.
Our service team follows best practices in installation, maintenance, and after-sales support. Safety and hygiene are always prioritized.
Fair Business Practices.
We follow lawful, ethical practices in pricing, advertising, and competition. We never compromise long-term trust for short-term gain.
Responsibility to Society.
We work with care for the environment by promoting sustainable solutions such as water-saving technologies, and by responsibly recycling consumables wherever possible.
Commitment to Quality and Safety.
Our devices are 100% Made in Japan, we always deliver genuine products. backed by medical-grade standards. Every process, from manufacturing to installation and service, follows strict quality controls. We prioritize customer safety by ensuring compliance with Japanese Industrial Standards (JIS) and other global benchmarks.
Professionalism in Service.
Our 2,100+ technicians across India follow global best practices in servicing and maintenance. Preventive maintenance ensures customer satisfaction and extends product life. Service commitments are delivered promptly, with clear communication at every step.
Distinction Between Warranty & AMC.
Warranty: Covers manufacturing defects for a defined period. AMC (Annual Maintenance Contract): Focused on preventive servicing of pre-filters, internal filters and regular maintenance. Customers are fully informed about these distinctions to avoid any ambiguity.